All orders are processed within 3–10 business days.

* Orders are not processed on weekends or public holidays
* During high-demand periods (such as sales, launches, or holidays), processing times may be extended

Once your order has been shipped, you will receive an email with your tracking number.

Spain & Europe

Estimated delivery time: 3–7 business days after shipment.

International

Estimated delivery time: 3–12 business days, depending on the destination.

⚠️ Please note that delivery times are estimates and may be affected by carrier delays or customs processing.

International orders may be subject to:

* Duties
* Taxes
* Customs fees

These charges are not included in the product price and must be covered by the customer.

If your order is marked as “delivered” but has not been received, we recommend:

* Allowing up to 24 additional hours
* Contacting the shipping carrier
* Checking with neighbors or building reception
* Confirming that the shipping address provided is correct

⚠️ We are not responsible for packages marked as delivered.

We recommend providing a shipping address where someone is available to receive the package to avoid delivery issues.